Khóa học Temenos Transact (T24) Customer

What You’ll Learn

• Customer Overview: Gain a thorough understanding of the customer module in T24 and the central role of customers in banking operations.
• Customer Profile: Learn what defines a customer in T24, including essential information like personal details, legal status, and identification.
• Customer Searching: Discover how to search for customers effectively within T24, using criteria like legal ID, tax codes, and contact numbers.
• Single Customer View (SCV): Understand how T24 consolidates customer data into a single, comprehensive interface.
• Customer Relationships: Learn techniques for managing relationships within T24, linking customers to various accounts and services.
• Advanced Customer Information: Explore critical compliance areas like KYC (Know Your Customer), AML (Anti-Money Laundering), and FATCA requirements.

Requirements

• Basic Understanding of Core Banking Concepts: A foundational knowledge of banking operations.

• Previous T24 System Exposure: Helpful but not required. Prior courses such as “T24 Basic Concepts” may provide additional context.

• Interest in Banking Operations: Suitable for individuals interested in or working within the banking or financial services industry.

Description

        The Temenos Transact (T24) Core Banking System is a globally adopted solution within the banking industry, known for its robust customer management capabilities. This course provides an in-depth look into Customer, a core component of T24.

Starting with an overview of the customer module, you’ll gain insights into Customer Profiles, including the key data points that define each client. The course covers Customer Search, which enables quick retrieval of customer information using advanced search criteria, and the Single Customer View (SCV) feature, offering a unified look at all customer-related data.

The course also delves into Customer Relationships, showing how to structure and maintain connections among various customer entities within T24. Additionally, you’ll cover advanced customer information management topics, including KYC, AML, and FATCA compliance, which are crucial for regulatory adherence.

This course is ideal for banking professionals, IT staff, core banking specialists, and business analysts, providing the skills to effectively manage customer-centric operations in T24 and boost customer satisfaction.

Who This Course Is For

• Banking Professionals focused on customer management.
• Core Banking Specialists looking to expand T24 expertise.
• Business Analysts involved in banking or financial operations.
• New Users of Temenos T24 Core Banking System.
• Banking Consultants aiming to strengthen their knowledge of T24.